Demo Accounts
When conducting research studies, we recommend your participants use their personal Google account to share their Fitbit data. In scenarios where using a user's person Google account is not possible, we are offering a service to create Google accounts for you, called "demo accounts".
Demo accounts are a type of Google account that operate a little differently than the standard Google account. These accounts are available to researchers who need help onboarding Fitbit users participating in their device-lead studies. When using the demo account, you agree to the following guidelines:
- You agree to create a unique client ID for each research study.
- You agree to create a unique demo account request for each research study.
Demo accounts should not be repurposed across multiple programs. - You agree to use these accounts with the Fitbit Web API, and have each user consent to share their data using the Web API authorization flow. Using the Web API does require a little technical knowledge. Therefore, you may need to acquire technical resources to help. Please contact the Fitbit Web API support team for guidance with using the Web API.
- A standard naming convention is being used to prevent duplicate email addresses from being created.
- The demo accounts will use the @gmail.com domain. The accounts will contain the same first name, last name, gender, birthday, country, height, weight, units, timezone, region code and language. At a minimum, the user should change the height, weight, gender and birthday year once they log into their account. This will help the Fitbit algorithms provide accurate results. Follow the instructions in this article to change the user's personal information.
- The user is encouraged to change their password once they receive their account information. Instructions for changing the password can be found in this article. If the user forgets their password, the standard process for resetting the password does not work. Instead, contact the Fitbit Web API support team requesting a new password.
- These accounts will expire after 6 months. The Fitbit Web API Support team will extend the accounts in 6 month increments for the lifetime of the study + 1 month. The additional month should provide ample time to download the user's data prior to the accounts expiring.
- All demo account requests require the following documentation to
be approved:
- Submit a completed research application and your research study or clinical trial must follow the guidelines defined by the Fitbit Web API User Data and Health Research Policy.
- For research studies, you should have either an Insitutional Review Board (IRB) approval or waiver; and a copy of their IRB approval letter or waiver which should be submitted with the research application. The approval letter/waiver and supporting documentation should state the study's start and end dates.
Please request demo accounts within Issue Tracker.
